Service Alert for the Week of September 14, 2020

Our thoughts are with those affected by the fires throughout Oregon. Due to hazardous air quality conditions, collection routes have been suspended on Monday, September 14, 2020. Essential services such as hospitals and grocery stores will continue service.

As of Tuesday, September 15, 2020 – Collection routes have resumed with the exception of city glass collection.

Trash and Recycling collection service is running one day late. Tuesday customers will be serviced Wednesday, Wednesday customers serviced Thursday, Thursday customers serviced Friday, and Friday customers serviced Saturday.

Glass bins will not be serviced Tuesday, Sept. 15 – Saturday, Sept. 19. Please hold your glass until your next glass service day or you may drop it off at Deschutes Recycling, located at Knott Landfill.

 We are constantly monitoring the air quality levels and will continue to communicate any changes to your normal service schedule.

For additional questions, please contact our customer service department at 541.382.2263 between 8:00 am – 4:30 pm Monday – Friday.

Thank you for your patience and understanding.